This is a handpainted sketch-style watercolor of your pet. Upon checkout, please e-mail your well-lit forward-facing photo on your pet's level (no odd angles/shot from above) to hello@thelavenderwhim.com with your order number in the title of the e-mail. Failure to send a photo within two days of purchase will cancel your order and your payment will be refunded. Your portrait will be shipped on or before the date that you select. Please note that pet portraits are final sale. Composition is at Jill-Ann's discretion (ie: head only or full body).